At IgMin Research - STEM | A Multidisciplinary Open Access Journal, we value the contributions of all authors and strive to maintain the highest standards of transparency and fairness in our publishing process. As part of our commitment to excellence, we have established an Author Complaint Process to address any concerns or complaints raised by authors in a prompt, fair, and objective manner. This process aims to ensure that the concerns of authors are heard and addressed, thereby upholding the integrity of our journal and the scholarly community.
The first step in the Author Complaint Process focuses on the initiation of the complaint. By providing a well-defined pathway for authors to voice their concerns, we ensure that their feedback is received and taken seriously. This step lays the foundation for a fair and transparent investigation, promoting trust and accountability within our publishing community.
By implementing Step 1 in an objective and informative manner, we strive to create a supportive platform for authors to express their concerns while reinforcing our commitment to transparency, fairness, and the highest ethical standards in scholarly publishing.
The second step of the Author Complaint Process at IgMin Research - STEM | A Multidisciplinary Open Access Journal is the "Initial Assessment." This crucial stage is designed to determine the validity and relevance of the complaint submitted by the author. It ensures that only complaints falling within the scope of our process are addressed, while also offering guidance to authors if their concerns are better suited for other channels.
By diligently undertaking the Initial Assessment, we strive to ensure that the Author Complaint Process at IgMin Research - STEM | A Multidisciplinary Open Access Journal remains a robust and objective mechanism for addressing authors' concerns. This stage lays the foundation for a transparent and impartial investigation, reinforcing our commitment to upholding the integrity of scholarly publishing and promoting a collaborative and ethical research community.
If the complaint is deemed valid and within the scope of our Author Complaint Process, an investigation will be conducted. The investigation will be led by an impartial committee comprising members of our editorial board, and, if necessary, external experts with relevant expertise. This committee is tasked with conducting a thorough examination of all available evidence to reach an informed and fair conclusion.
To ensure the integrity of the investigation, committee members will not have any conflicts of interest with the parties involved in the complaint. Confidentiality will be maintained throughout the investigation, and all parties will be asked to provide any additional information or clarification that may be required.
The investigation will not only focus on addressing the immediate concern but also aims to identify any underlying issues or systemic problems that may have contributed to the complaint. It is essential for us to learn from these instances and improve our processes to prevent similar issues in the future.
The investigation is a crucial phase of the Author Complaint Process at IgMin Research - STEM | A Multidisciplinary Open Access Journal. This step involves a thorough and unbiased examination of the complaint and all relevant evidence to reach an informed and fair conclusion. The primary objective of the investigation is to address the concerns raised by the author in a transparent and rigorous manner, upholding the principles of academic integrity and ethical publishing.
Point-to-point elaboration of the investigation process:
The investigation phase of the Author Complaint Process at IgMin Research - STEM | A Multidisciplinary Open Access Journal is a meticulous and impartial examination of the complaint and associated evidence. Through this rigorous process, we strive to address author concerns transparently, uphold academic integrity, and maintain the highest standards of ethical publishing. The investigation phase plays a crucial role in fostering trust, accountability, and continuous improvement in our publishing practices.
The resolution step of the Author Complaint Process is the critical stage where the findings of the investigation are used to address the concerns raised by the author. It is a comprehensive and thoughtful process aimed at rectifying any errors, providing clarifications, and ensuring that necessary actions are taken to restore the integrity of the publishing process. This step involves a point-to-point elaboration of the specific actions and measures that will be implemented to address the complaint in a fair and equitable manner.
Elaboration of the resolution process:
Conclusion: The resolution step of the Author Complaint Process is the cornerstone of our commitment to transparency and fairness. By promptly addressing valid complaints, making appropriate corrections, and continuously improving our processes, we strive to ensure a robust and trustworthy publishing platform for the global scholarly community. Through this commitment, we hope to build enduring relationships with our authors, fostering a culture of collaboration and excellence in scientific research.
Effective communication with the complaining author is a critical aspect of our Author Complaint Process. We understand that the process of addressing a complaint can be sensitive and stressful for authors, and we aim to provide them with the necessary support and information throughout the resolution process. This step involves a point-to-point elaboration of the communication process, ensuring transparency, respect, and collaboration.
Point 1: Acknowledgment of complaint
Point 2: Designated communication representative
Point 3: transparent timeline
Upon acknowledging the complaint, we provide the author with an estimated timeline for the investigation and resolution process.
We understand the importance of clear expectations and aim to keep the author informed of any potential delays or changes in the timeline.
Point 4: Confidentiality
We treat all communication with the complaining author with the utmost confidentiality. This is to protect the author's privacy and maintain the integrity of the complaint process.
The author can rest assured that their concerns will only be discussed with the relevant committee members and not disclosed to any other parties without their consent.
Point 5: Regular updates
Throughout the investigation, our designated communication representative will provide regular updates to the author on the progress made.
These updates will include information about the stages of the investigation, any additional information required, and the expected timeframes for each step.
Point 6: Request for additional information
In some cases, the committee may require additional information from the author to facilitate the investigation fully.
Our communication representative will clearly communicate any requests for additional information, ensuring that the author understands what is needed and why.
Point 7: Explanation of findings
Once the investigation is complete, our designated representative will communicate the findings to the author in a clear and comprehensive manner.
The explanation will include a summary of the investigation process, the evidence considered, and the conclusions reached.
Point 8: Proposed resolution
In cases where issues are identified, the communication representative will outline the proposed resolutions to address the complaint.
This may include actions such as issuing an apology, making corrections to the published article, or implementing changes to internal processes.
Point 9: Author's feedback and approval
The author's feedback on the proposed resolution is valued, and they will be given the opportunity to provide input on the proposed actions.
If the investigation identifies specific changes or corrections required for the published article, the author will be given the opportunity to review and approve these changes before they are implemented.
Point 10: Appeal information
If the author remains dissatisfied with the outcome, our communication representative will provide information on the appeals process.
This will include details on how to submit an appeal, the grounds on which an appeal can be considered, and the expected timeframes for the appeal review.
Point 11: Closing communication
Once the complaint is resolved, our communication representative will provide a final summary of the process and the actions taken.
This closing communication will reiterate our commitment to resolving complaints fairly and transparently, while expressing gratitude for the author's engagement with the process.
Point 12: Feedback collection
At IgMin Research - STEM | A Multidisciplinary Open Access Journal, our aim is to establish a supportive and respectful environment for authors, where their concerns are taken seriously and addressed promptly. By prioritizing effective communication with authors throughout the complaint resolution process, we hope to foster trust and collaboration with the scholarly community. Our commitment to transparency and integrity extends not only to our publishing practices but also to how we handle any challenges that may arise along the way.
At IgMin Research - STEM | A Multidisciplinary Open Access Journal, we understand that the outcome of the complaint investigation may not always satisfy all parties involved. As part of our commitment to transparency and fairness, we offer an appeals process that allows authors to seek a review of the investigation's outcome if they remain dissatisfied. The appeals process is designed to be objective, impartial, and free from any conflicts of interest, ensuring a thorough re-evaluation of the complaint and its resolution.
The appeals process at IgMin Research - STEM | A Multidisciplinary Open Access Journal is an integral part of our commitment to ensuring that authors have a fair and transparent platform to address their concerns. It provides an avenue for authors to seek further review and ensures that all complaints are subject to rigorous scrutiny and impartial evaluation. By offering this process, we aim to strengthen trust in our journal and promote a culture of continuous improvement in our publishing practices.
As we move forward with our multidisciplinary journal, we will continue to uphold the values of academic integrity, ethics, and respect for all authors and stakeholders. Our commitment to providing a robust and accountable appeals process reaffirms our dedication to excellence in scholarly publishing and the advancement of knowledge in diverse fields of Science, Technology, Engineering, and Medicine (STEM).
At IgMin Research - STEM | A Multidisciplinary Open Access Journal, we are committed to a culture of continuous improvement. We value feedback from authors and other stakeholders as an opportunity to learn and grow. The lessons learned from the complaint handling process will be used to enhance our policies and practices, with the ultimate goal of fostering a more inclusive, transparent, and accountable publishing environment.
Point-to-point elaboration of step 7: Continuous improvement:
By embracing a culture of continuous improvement, IgMin Research - STEM | A Multidisciplinary Open Access Journal remains dedicated to providing authors with a robust and supportive platform for sharing their research findings. We understand that the landscape of academic publishing is dynamic, and we are committed to evolving alongside it to meet the changing needs of the research community. As we learn from our experiences, we will continue to implement measures that enhance the quality and integrity of our journal, promoting the dissemination of knowledge and advancing the frontiers of science and technology.
The Author Complaint Process at IgMin Research - STEM | A Multidisciplinary Open Access Journal is a crucial component of our commitment to maintaining the highest standards of integrity and fairness in scholarly publishing. We recognize the importance of listening to authors and addressing their concerns with diligence and transparency.
As we embark on this new journey with our multidisciplinary journal, we pledge to uphold the principles of ethical publishing, academic integrity, and respectful communication. We are dedicated to providing a platform that fosters innovation, collaboration, and knowledge sharing among researchers from diverse fields.
Our Author Complaint Process serves as a testament to our dedication to the scholarly community, and we welcome all authors to join us on this journey of academic excellence and progress. Together, we can contribute to the advancement of science and technology and make a positive impact on society.